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Privacy & Policy

Privacy & Policy

Privacy Policy

Effective Date: [6-12-2026]


Daffodils Global Concepts ("Daffodils," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained from customers, website visitors, users of our services, and other individuals who interact with our business.

By accessing our website, purchasing our products, creating an account, subscribing to our communications, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect


We may collect the following categories of information:

A. Personal Information

Information that identifies or can reasonably identify an individual, including:

  1. Full name:
  2. Email address:
  3. Phone number:
  4. Delivery address:
  5. Billing address:
  6. Customer account information:
  7. Order history:
  8. Customer service communications:

B. Transaction Information

Information relating to purchases and transactions, including:

  1. Products purchased
  2. Order details
  3. Payment status
  4. Delivery information
  5. Refund and exchange records
For security purposes, Daffodils Global Concepts does not store customers' complete debit card, credit card, or bank account details.

C. Technical Information

When you visit our website, we may automatically collect:

  1. IP address
  2. Browser type
  3. Device information
  4. Operating system
  5. Website usage information
  6. Pages visited
  7. Referral sources
  8. Session activity

D. Marketing Information

Information regarding customer preferences, surveys, promotional campaigns, and communication choices.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders;
  • Deliver products and services;
  • Verify transactions;
  • Communicate regarding purchases and deliveries;
  • Provide customer support;
  • Process returns, refunds, exchanges, and warranty claims;
  • Improve our website, products, and services;
  • Detect and prevent fraud or unauthorized activities;
  • Send marketing communications where permitted;
  • Comply with legal and regulatory obligations;

Protect our legal rights and business interests.


3. Sharing Of Information

We do not sell personal information to third parties.
However, we may share information with:

A. Service Providers
Including:
  • Payment processors
  • Logistics and delivery companies
  • Website hosting providers
  • Customer support providers
  • Technology vendors
  • Marketing service providers

B. Legal and Regulatory Authorities
Where disclosure is required by:

  • Applicable law;
  • Court orders;
  • Government requests;
  • Regulatory obligations;
  • Law enforcement investigations.

C. Business Transactions
In connection with mergers, acquisitions, restructuring, financing, sale of assets, or similar business transactions.

4. LEGAL BASIS FOR PROCESSING


Where applicable, we process personal information on one or more of the following grounds:

  • Performance of a contract;
  • Customer consent;
  • Compliance with legal obligations;
  • Protection of legitimate business interests;
  • Prevention of fraud and abuse.

5. PAYMENT PROCESSING

Payments may be processed through trusted third-party payment service providers.

Daffodils Global Concepts does not directly collect or store complete payment card information.

Payment information submitted during transactions is handled by secure payment providers in accordance with their respective privacy and security practices.


6. MARKETING COMMUNICATIONS


Customers may receive promotional communications relating to:

  • New product launches;
  • Discounts and promotions;
  • Special offers;
  • Company announcements.

Customers may opt out of marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.

Operational communications relating to orders, deliveries, accounts, or customer support may still be sent where necessary.


7. COOKIES AND TRACKING TECHNOLOGIES


Our website may use cookies and similar technologies to:

  • Improve website functionality;
  • Enhance user experience;
  • Analyze website performance;
  • Remember customer preferences;
  • Support security measures;
  • Deliver relevant marketing content.

Users may modify browser settings to refuse cookies; however, certain website features may not function properly as a result.

8. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted through our systems.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Fulfill business purposes;
  • Complete transactions;
  • Provide customer support;
  • Resolve disputes;
  • Enforce agreements;
  • Comply with legal and regulatory obligations.

After retention is no longer necessary, information may be securely deleted, anonymized, or archived as required.

10. CUSTOMER RIGHTS


Subject to applicable law, customers may have the right to:

  • Request access to their personal information;
  • Request correction of inaccurate information;
  • Request deletion of certain personal information;
  • Withdraw consent where consent is relied upon;
  • Object to certain processing activities;
  • Request restriction of processing;
  • Request information regarding how data is used.

Requests may be submitted through our official customer support channels.

11. CHILDREN'S PRIVACY

Our products and services are not directed toward children under the age of 18.

We do not knowingly collect personal information from children without appropriate parental or legal guardian authorization.

Where such information is discovered, we reserve the right to delete it.

12. THIRD-PARTY WEBSITES

Our website, social media pages, or communications may contain links to third-party websites or services.

Daffodils Global Concepts is not responsible for the privacy practices, content, security, or policies of third-party platforms.

Customers are encouraged to review the privacy policies of any external websites they visit.

13. INTERNATIONAL DATA TRANSFERS

Certain service providers may process information in jurisdictions outside Nigeria.

By using our services, customers acknowledge and consent to such transfers where reasonably necessary for business operations, subject to appropriate safeguards where required.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Daffodils Global Concepts shall not be liable for any unauthorized access, loss, disclosure, alteration, or misuse of information resulting from circumstances beyond our reasonable control, including cyberattacks, internet failures, third-party service disruptions, or events of force majeure.

15. CHANGES TO THIS PRIVACY POLICY

Daffodils Global Concepts reserves the right to modify, amend, update, or replace this Privacy Policy at any time.
Any changes shall become effective upon publication on our website unless otherwise stated.
Continued use of our services following such updates constitutes acceptance of the revised Privacy Policy.

16. CONTACT US

Questions, concerns, requests, or complaints regarding this Privacy Policy or our data handling practices may be directed to Daffodils Global Concepts through our official customer support channels.

By using our website, purchasing our products, creating an account, subscribing to communications, or otherwise interacting with Daffodils Global Concepts, you acknowledge that you have read, understood, and agreed to this Privacy Policy.